Got a phone call from the number +60321788888.
+: “Please confirm your transaction of RM three thousand and eight hundred ringgit…. Press 9 to speak to our Customer Service Executive”
me: *panicked* Press 9.
+: “Hi this is AMbank Customer Service.”
me: “Hi, my name is Ida. Just now I received a call asking me to confirm a transaction of.. i don’t know what.”
+: “Transaction Confirmation? Ok Mam, can i have your IC number? Let me check it.”
me: stupidly giving the IC number.
+: “OK, based on our record you have swiped your credit card in KLIA and now we need to confirm the transaction amount of RM3800.”
me: *got more panicked* “What? I don’t have any credit card from AMBank!” *i forgot what I said next*
+: “Yes, there is a credit card under your name, a new credit card.”
me: “What?? Tell me what is my mother’s name on the Credit Card application form!”
…. then the line is cut off..
I was still nervous and sort of trembling. I called Win, but he didn’t pick up his phone. I called my sister and told her everything. She told me to call AMBank and check again.. so i did.
I looked for AMBank Customer Service number, it is +30621788888 – the same number which called me just now. Damn.
+: “This is AMBank Customer Service. Please ignore any call from number +601300808888 or +60321788888. If you have received a call from these number, please report to us immediately…. Press *forgot* to speak with our Customer Service Executive.”
.. after a while of waiting ….
+: “Hello, this is AMBank Customer Service, what can i help you with?”
me: “Just now i received a call from the number 21788888 and telling me to confirm my credit card transaction of three thousand ringgit! I don’t have any CreditCard from AMBank.”
+: “Can you give me your IC number. Let me check it for you.”
again, gave the IC number.
+: “From our record, you don’t have any credit card with us Mizz Ida.”
me: “Then I have nothing to worry about? The call just now was a fake? Fraud?”
+: “Yes. Thank you for reporting this to us.”
ps: this is the first time it happened to me. haihhhhhhhhh~